Privacy Policy

Updated 12/09/2025

Introduction

Coprata, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit coprata.com and use our Microbiome Activity Tracker (MAT) at-home gut health test kit.

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1. Information We Collect

Information You Provide:

  • Name, email address, and mailing address
  • Payment information
  • Health information (age, health history, test results)
  • Any messages you send to our customer support team

Information We Collect Automatically:

  • Device information (browser type, IP address)
  • Website usage data (pages visited, time spent on site)
  • Cookies and tracking technologies

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2. How We Use Your Information

We use your information to:

  • Process and deliver your MAT test kit and results
  • Provide customer support
  • Improve our website and services
  • Send you emails about your account and orders
  • Send promotional emails (you can opt out anytime)
  • Conduct research on microbiome health (with your consent)
  • Comply with legal requirements

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3. Data Security

We use encryption and secure protocols to protect your personal information. Your health data is treated with strict confidentiality. Our laboratory partners maintain CLIA-certified standards for handling biological samples.

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4. Who We Share Your Information With

We do not sell your personal information. We may share information with:

  • Our laboratory partners (to process your test)
  • Payment processors (to process payments)
  • Service providers who help us operate our website
  • Legal authorities (when required by law)

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5. Your Privacy Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of promotional emails
  • Control cookies through your browser settings

To exercise these rights, contact us at info@coprata.com.

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6. Data Retention

  • Test results are retained indefinitely to maintain your health record
  • Account information is retained while your account is active
  • Payment information is deleted after transaction processing
  • You can request deletion of your data at any time

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7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of this, we will delete the information immediately.

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8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

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9. California Privacy Rights

If you are a California resident, you have the right to know what personal information we collect, delete your information, and opt out of any data sharing. Contact us to exercise these rights.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting an updated policy on our website. Your continued use of our services means you accept the updated policy.

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11. Contact Us

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For privacy questions or to submit a data request:

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Coprata, Inc.
711 N. Main Street, Suite A
Roxboro, North Carolina 27573

Email: info@coprata.com

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We will respond to all privacy requests within 30-45 days.

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Thank you for trusting Coprata with your health information.

Terms of Use (Product for Research Use only)

Health and Wellness Disclaimer

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The Coprata Microbiome Activity Tracker (MAT) kit, Coprata’s website, and associated services (“Services”) are intended solely for general informational and educational purposes. The Services are not designed or intended to diagnose, treat, cure, or prevent any disease or medical condition, and they have not been evaluated by the U.S. Food and Drug Administration (FDA) or any other regulatory authority.

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The information provided through the Services—including any test results, data analyses, reports, graphs, or recommendations—is not medical advice and should not be relied upon as such. No information on this site or communicated by Coprata constitutes or substitutes for professional medical advice, diagnosis, or treatment.

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Always consult your physician or another qualified healthcare provider with any questions you may have regarding a medical condition, symptoms, or before starting, changing, or discontinuing any diet, supplement, or exercise program. Do not disregard professional medical advice or delay seeking it because of information obtained from Coprata, the MAT kit, or our Services.

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Individual results may vary. The accuracy, completeness, or applicability of any information or data provided through the Services may depend on a variety of factors, including sample quality, lifestyle, and other environmental variables. Coprata makes no warranties, express or implied, as to the accuracy, fitness, or suitability of the results for any particular purpose.

By using the Coprata MAT kit website, or related Services, you acknowledge and agree that:

  • You understand the product and information are for wellness and informational purposes only, not for medical use.
  • You assume full responsibility for how you use and interpret any information provided.
  • Coprata, its affiliates, employees, and representatives are not liable for any damages, injury, or loss arising from your use or reliance on the Services.

Terms of Use (Generic)

The Coprata Microbiome Activity Tracker (MAT) kit, its website, and related services are intended for informational and educational purposes only. They are not medical devices and are not designed to diagnose, treat, cure, or prevent any disease or health condition. The information provided through Coprata’s products, website, or customer communications—including any test results, data, reports, or recommendations—does not constitute and should not be interpreted as medical advice, diagnosis, or treatment, nor should it replace consultation with a qualified healthcare professional.

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You should not rely on any information obtained from Coprata Inc or the MAT kit as a substitute for professional medical judgment. Coprata  Inc., or any services of that company, are not a medical professional, and the Coprata MAT kit, the website and related services do not provide medical services or render medical advice.

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Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition, symptoms, or changes to your diet, exercise, or health regimen.

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Individual responses to wellness practices may vary. The accuracy or applicability of the information or results provided cannot be guaranteed and may be influenced by various personal, environmental, or lifestyle factors.
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By using our products, website, or services, you acknowledge and agree that you do so at your own discretion and risk, and that Coprata, its affiliates, and its representatives shall not be held liable for any damages, loss, or injury alleged to result from your use or reliance upon such information or products.

Patent/Trademark Disclaimer

Unless stated otherwise, no license or immunity under any patents shall be either granted or implied by the sale of Coprata products

Purchase Orders and Order Confirmations

All purchase orders issued by you shall specify as a minimum the type and quantity of goods requested, applicable unit prices, delivery place and requested delivery dates. No purchase order shall be binding on us unless and until confirmed by us in writing.

Pricing/Terms

All prices are subject to change without notice. Payment terms are net 30 days from the invoice date unless an agreement has been previously established prior to ordering.

Limitation of Liability

Neither of us will be entitled to, and neither of us shall be liable for, indirect, special, incidental, consequential or punitive damages of any nature, including, but not limited to, business interruption costs, loss of profit, removal and/or reinstallation costs, reprocurement costs, loss of data, injury to reputation or loss of customers. Your recovery from us for any claim shall not exceed the purchase price for the goods giving rise to such claim irrespective of the nature of the claim, whether in contract, tort, warranty or otherwise.